Molixa
Contact

Real humans. Real replies.

No contact form, no ticket queue, no AI auto-responder. Email goes to a human, gets a real answer, usually within 48 hours. Pick the channel that fits your question.

General questions

Tool not working? Need a feature? Curious about Premium? This is the catch-all.

[email protected]→

Report a bug

Tool returns wrong result, UI broken, page won't load. Include browser + URL + screenshot if you can.

Open a GitHub issue→

Sales (Team tier)

5+ seats, SSO, audit log, dedicated account manager. We respond within 4 business hours.

[email protected]→

Press, partnerships, podcasts

Working on a piece about AI tools? Want to integrate Molixa into your platform? Let us know.

[email protected]→

Follow along

We post weekly: new tools, deep-dive tutorials, and the occasional rant about AI billing models. Pick the network you actually use.

GitHub
@molixa
Twitter
@molixa
LinkedIn
Molixa

Office hours

We hold open Q&A sessions on the first Friday of each month at 14:00 UTC. Premium users get a calendar invite automatically. Free users can request the link by emailing [email protected]. Questions get answered live, recorded, and posted to the blog.

FAQ

How long until I get a reply?
Within 48 hours for [email protected], within 4 business hours for [email protected], and same-day for Premium support tickets via the dashboard.
Where are you based?
WeboTech Studio, Saudi Arabia. The team works asynchronously across time zones with a heavy lean toward European business hours.
Can I get on a call?
For Team tier inquiries, yes; book through the sales email. For free or Premium users, async email is the fastest path to a useful answer because we can attach screenshots and code.
I have a security disclosure
Email [email protected] with details. We follow a 90-day responsible disclosure window and credit the reporter publicly unless they prefer otherwise.

Have a tool idea?

Tell us what you would build, who it would serve, and what the alternative is today. Concrete use cases get prioritized.

Email us your idea